 Document_Extraction_Agent |  original-db2328022930fd0e64f272ed4a5ca256 |
|---|---|
 original-5f16f3f6bc79b04e38feceb5111c4564 |  original-94ed091d5ed396392c0605ae407efe18 |
 original-8208650a2ed75bda2f47d79090ba33b4 |  original-57fb10eb080c7c0130c1f4fb3b16914d |
Senior design leadership for products that matter.Enterprise SaaS · AI design · Design systems · Egnyte, ServiceNow, Marketo · $3.3B in acquisition outcomes · Available for IC, staff, or manager roles
SaaS EMPLOYERS
Select Projects
About Joe
I'm Joe Richardson, a Lead Product Designer and Design Manager with 13+ years shaping enterprise products at companies like Egnyte, ServiceNow, and Marketo. I work at the intersection of design craft and business strategy, leading AI design capabilities, platform thinking, and cross-functional processes that connect design, engineering, and product leadership. My work has contributed to two company acquisitions totaling $3.3B. I'm currently open to senior IC, staff, or manager roles at enterprise SaaS, AI-driven, or design-forward companies where design has a real seat at the table.
Leadership
Over 13+ years leading design at Egnyte, ServiceNow, and Marketo, I've built processes, mentored designers, and partnered with product and engineering at the executive level — creating the conditions for great work to happen.
People and mentorship
Over 13 years in design leadership, including 9 years as a manager, I've run full hiring cycles and invested heavily in one-on-ones, critiques, and structured growth conversations. I've helped establish guidelines that improved collaboration across design, engineering, and PM, while sharpening the design team's own workflows and standards. My goal with every designer: help them think more independently and ship work they're proud of.
Design Systems & Process
I've co-led design system efforts at Marketo, as manager helped guide component creation at ServiceNow and have helped manage systems efforts at Egnyte. I create documentation standards, and dev handoff practices that reduces costly rework. This approach has contributed to both Marketo and Egnyte's acquisitions of $1.8B and $1.5B respectively. My approach to UI/UX: Eliminate friction and make the process easy to accomplish.
Strategic partnerships
I've operated as a strategic partner to Executives/board members, product leads, engineering leads, presenting research, shaping product direction, and translating ambiguity into decisions. Currently at Egnyte I co-lead AI design capabilities including CoPilot, Agents and future operation, working at the intersection of emerging technology and human-centered product thinking. I am very comfortable presenting to any level of business.